Star Guardians Private Limited (SGS) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information We may collect personal information that you provide to us, including but not limited to your name, contact details, email address, job title, and any other information you choose to share.
2.2 Usage Data We collect information about your interactions with our website and services, including IP addresses, browser types, pages viewed, and time spent on the site. This helps us understand how our services are used and improve user experience.
2.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
3.1 To Provide and Improve Services We use your information to deliver our facility management, security solutions, and allied support services. This includes managing your requests, improving our services, and customizing your experience.
3.2 To Communicate with You We may use your contact information to communicate with you regarding our services, updates, and promotional offers. You can opt-out of marketing communications at any time.
3.3 To Ensure Security and Compliance We use your information to maintain security, prevent fraud, and ensure compliance with legal obligations.
4. How We Share Your Information
4.1 Service Providers We may share your information with third-party service providers who assist us in operating our business and providing services, such as IT support, customer care, and payment processing. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
4.2 Legal Requirements We may disclose your information if required by law or to respond to legal requests or proceedings. This includes complying with court orders, legal processes, or regulatory requirements.
4.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or electronic storage method is completely secure. We strive to protect your information but cannot guarantee absolute security.
6. Your Rights
6.1 Access and Correction You have the right to access and update your personal information. If you wish to review or correct your information, please contact us using the details provided below.
6.2 Data Deletion You may request the deletion of your personal information. We will comply with your request where applicable and in accordance with legal requirements.
6.3 Opt-Out You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
7. Children?s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.